Canceling a False Alarm:

• Calling the Central Station is not usually needed. The Central Station should call you within a minute or two. They will ask you if emergency assistance is needed and your Central Station passcode will be requested. You should reply with your 4 digit code, passcode or password if it is just a false alarm.

• If you trigger a false alarm and miss the call from Central Station, or do not receive one, please dial (800) 633-2677. They will ask you for your receiver number, account number and Central Station passcode.